Cancellation and Refund Policies
If unexpected circumstances arise which affect your holiday plans, we will be happy to help with cancellation procedures and refunding your money. Below is Vietnam Scooter Tours’s General Cancellation Policy, if it doesn’t meet your needs, please contact us for further discussion. Once you cancel the services/travel products, you are committed not to use the booked travel products/services. Should you require changing the booking, re-booking procedure must be performed.
Our rates of refund are determined by the requirements of our suppliers and can be summarized as follows:
Tour Cancellation:
+60 Days before the trip starts: there is 15% banking and handling charge.
59 – 30 days: 50% will be charged
29 – 14 days: 70% will be charged
Less than 14 days: Full charged.
